Privacy Policy

Thank you for visiting dermaluxhealth.online (the “Site”) owned and operated by Dermalux (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or use our services.

By using this Site, you consent to the terms of this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page with an updated effective date.

1. INFORMATION WE COLLECT

A. Information You Provide We collect information you provide directly, including:

• Name and contact information (email, phone number, address)

• Payment and billing information

• Account credentials

• Communications you send to us

B. Information Collected Automatically When you visit our Site, we automatically collect:

• IP address and device information

• Browser type and operating system

• Pages visited and time spent on Site

• Referring website addresses

• Location data (approximate)

C. Cookies and Tracking Technologies We use cookies and similar technologies to:

• Keep track of items in your shopping cart

• Remember your preferences

• Analyze site traffic and usage

• Deliver targeted advertising

• Send cart reminder messages via SMS

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you about orders and services

• Send promotional messages (with your consent)

• Improve our Site and services

• Prevent fraud and enhance security

• Comply with legal obligations

3. SMS/TEXT MESSAGE PRIVACY

When you opt-in to receive SMS messages from Dermalux:

• We collect your mobile phone number solely for the purpose of sending you marketing messages, order updates, and promotional offers

• Message frequency varies based on promotions and your account activity

• We do NOT sell, rent, or share your mobile number with third parties for their marketing purposes

• Your consent is not a condition of purchase

• You can opt-out at any time by replying STOP to any message

• Reply HELP for assistance or contact [email protected]

• Message and data rates may apply

IMPORTANT: Text messaging originator opt-in data and consent will NOT be shared with any third parties under any circumstances.

4. INFORMATION SHARING

We may share your information with:

• Service providers who assist our operations (payment processing, shipping, order fulfillment)

• Analytics providers (for website usage data only)

• Legal authorities when required by law

We do not sell your personal information to third parties. We do not share your mobile phone number or SMS opt-in data with any third parties for marketing purposes.

5. DATA SECURITY

We implement reasonable security measures to protect your information, including:

• SSL encryption for data transmission

• Secure servers with firewall protection

• Limited employee access to personal data

• Regular security assessments

However, no method of transmission over the Internet is 100% secure.

6. YOUR RIGHTS AND CHOICES

You have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Opt-out of marketing communications

• Unsubscribe from SMS by replying STOP

• Unsubscribe from emails via the link in each email

7. CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have additional rights:

• Right to Know: Request information about data we collect, use, and disclose

• Right to Delete: Request deletion of your personal information

• Right to Opt-Out: Opt out of the sale of personal information

• Right to Non-Discrimination: Equal service regardless of privacy choices

To exercise these rights, contact us at [email protected]. We do not sell personal information as defined by the CCPA.

8. CHILDREN’S PRIVACY

Our Site is not intended for children under 13. We do knowingly collect personal information from children under 13. If we learn we have collected such information, we will promptly delete it.

9. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new effective date.

10. CONTACT US

If you have questions about this Privacy Policy, contact us at:

Dermalux Industrious Scottsdale, 7014 E Camelback Road Scottsdale, AZ United States Email: [email protected] Phone: (480) 653-5792